We support your business through an optimal management of information technology.
Let us handle your technology processes and increase your focus on the strategic issues of your business.
Getecsa's Service Center is intended to function as the neural center of your company service support processes. We manage your relationship with customers and users, keeping them timely informed about all the processes they are involved with or interested in.
Our team of highly skilled and competent professionals is constantly being trained on international standards and guidelines.
Our service management and operation is governed by the Getecsa’s Service Delivery Methodology (MESG, by its Spanish acronym), which is based on the international quality model CMMI for Services and on ITIL® best practices.
We pride ourselves on offering a friendly and affordable service. Our Service Center experts are highly trained to provide first, second and third level support according to the needs and budgets from our business partners